Hearing Loss and Home Safety

This past Monday (October 9th), I attended a meting of the local chapter of the Hearing Loss Association of America (HLAA) in Appleton. The topic of that meeting covered Hearing Loss and Home Safety.

Many people with hearing loss of some sort such as myself may not always hear smoke alarms, carbon monoxide detectors or being able to contact emergency services if something does happen. I’ll discuss what deaf and hard of hearing people can do in these situations.

Let’s start with smoke alarms. The typical home may have very old smoke alarms that may have sat in the house for years and may have an old 9 volt battery in it. Smoke alarms should be replaced every 7 to 10 years. But if you are like me, most likely, your own smoke alarms have been in your home for longer than 10 years. I admit I’ve had mine since I bought my house 12 years ago and they probably were there long before I bought it. I plan on replacing every one of my smoke alarms soon as I do my own research what to get.

I’m not gonna tell you what smoke alarm that I recommend to get. You need to do your own research and decide what type of smoke alarm is best for your living situation. But I will tell you that it is recommended that smoke alarms should be in every room of your residence (except the bathroom and garage) plus the basement. It’s also recommended that they are connected to each other. For example, if smoke is detected in the basement, the smoke alarms should go off upstairs as well. Smoke alarm systems like this are not cheap, but it is well worth the money for the peace of mind that your home is being protected.

For the deaf and hard of hearing, there are also smoke alarms available with strobe lights on them that flash when smoke is detected. Find out what kind of strobe light smoke alarms will work for you. Even better, get a smart smoke alarm system that will send an alert to your smart phone if smoke is detected. Again, do your research on those systems as there are several smart smoke alarm systems.

To sum it up, make sure there is a smoke alarm in every room of your residence and the smoke alarm is replaced every 7 to 10 years. Some websites say 10 years, but the presenter at the meeting recommends 7 years, so I’m going with that. In addition to that, for battery operated alarms, the battery itself is to be replaced every 6 months. But some battery operated smoke alarms never need replacing batteries. They use lithium batteries that will last about 7 years or so, which is about the lifetime of the smoke alarm itself. So you will never have to worry about changing the battery in those types of smoke alarms. Those lithium battery smoke alarms are not cheap, but when you think about the cost of replacing a 9 volt battery every 6 months for about 7 years, it does add up, making the lithium battery operated smoke alarm cheaper in the long run.

When you install a new smoke alarm, write the date on the alarm of the day that you installed it so you can check it in the future and can decide if it needs replacing as it nears its age.

Next, we will talk about Carbon Monoxide detectors. The presenter. who is a member of the Appleton Fire Department, also recommends that each home have one. It is also recommended that the carbon monoxide detector is one with a digital read out so you know exactly just how much carbon monoxide is present. If you get even a minuscule reading of carbon monoxide being present, investigate it right away. Don’t wait for the alarm to go off. Find out where the carbon monoxide is coming from and get it taken care off right away. The sooner, the better.

Carbon monoxide detectors with digital readouts are also great for the deaf and hard of hearing. They can monitor the readings and be ready to act if carbon monoxide is present.

For those of you with furnaces, it is recommended that you get your furnace checked at least once a year to make sure it is running smoothly and not giving off any carbon monoxide, which often called a silent killer for the reason in that you cannot see it or smell it. It can kill you if you don’t act right away. Again, do your research and choose a good detector that is best for your living situation. Don’t skimp on the cost. You get what you pay for.

For the deaf and hard of hearing, let’s talk about contacting emergency services. Some communities offer the option to text 911. But if texting 911 is not available in your area, there may also be a phone number available that you can text which will put you in contact with a 911 dispatcher. Check with your local emergency services if texting 911 or a different number is available in your area.

If texting is not possible and you can still speak, but cannot hear, the next best thing to do is to call 911, give it a few moments for the dispatcher to answer and then give as much information as you possibly can – your name, location, phone number, what is the emergency and any other information that you can think of. The more information, the better. Then try and remain at the location that you gave and wait for help if possible. Don’t worry that they won’t arrive. If the information that you gave them is accurate, they will come.

The meeting covered a lot more than this. If I wrote about everything discussed in the meeting, I would have to write a book ๐Ÿ˜€ But the topic of smoke alarms, carbon monoxide detectors, and contacting emergency services were the main focus of this article. If you have any questions, comment below or send me a message on my Facebook page.

Until next time, stay tuned ๐Ÿ™‚

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Why I Write When Advocating For The Deaf

I’ve been asked why I write instead of making videos such as those made by Rikki Poynter and Jessica Flores on YouTube when covering a topic advocating for the deaf.ย  I’ll list a few reasons.

1) I suck in front of the camera – I don’t have the skills yet to talk to a camera the way Rikki or Jessica could. Both of them are awesome. I did a practice video the other day and when I watched it, I was like, jeepers cripes, this is bad.

I’ll have to do a few dry runs before I can finally post my first video. Then hopefully, I’ll start posting videos.

2) Ease of editing when writing – With videos, it is a time consuming process when editing a video. One has to edit out some bad parts, add in some special effects, transcribe the video to make a subtitle file for closed captions, then add in the closed captions themselves. All of that takes a lot of work. I believe Rikki Poynter has said it can take a few days to edit one video.

When writing, however, all I have to do is type it up (I’m a very fast typist). No idea on my Words Per Minute (WPM), but I can type up an article in no time if I know what I’m writing about and do not have writer’s block. Then I just have to proof it and make corrections. Then I post it. A short article like this one can take me only a half hour or so from a blank slate to the published post.

That makes it convenient for me to post several articles a week whereas with videos, most YouTubers only upload their videos once or twice a week with the editing involved – if they don’t get burned out first.

3) I love to write – Writing is a hobby of mine. I love to write pretty much what’s on my mind. If I have an idea, I’ll put it down. My dream someday is to write a book about something and have it published. If I do that, I just have to decide what is worthy of writing a book.

4) Videos are not the only medium for deaf advocacy – There are also several other blogs out there such as Deafie Bloggger, which is an excellent blog about “about real life barriers, achievements and day to day struggles in a deaf person’s world!”

Deafieblogger is just one blog advocating for the deaf along with several others.ย  I’ll be putting together a blog roll and put them on the right side of this webpage in the near future.

Artwork is another way to advocate for the deaf. My two favorites right now are those done by Destiny Slater and Carlisle Robinson. Both of them are outstanding in their artwork advocating for the deaf. Check out their work and give them some mad props.

To sum it up, I suck at making a video, I love writing, it’s easy to edit an article compared to editing a video, and there are several mediums in which one can advocate for the deaf. Writing just happens to be my medium.

I hope that answers the question on why I write instead of making videos ๐Ÿ™‚

If you want to be notified of any updates to this website, follow me on my various social media platforms.

Until then, stay tuned ๐Ÿ™‚

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Do I Want My Hearing Back?

Jessica Flores and Rikki Poynter, both deaf YouTubers, each posted a video about the subject of wanting their hearing back. Being deaf myself, I’ve been asked this question myself and I’ll come right out and say it – the answer is a resounding no.

A bit about myself – I’m a 50 year old who has been deaf since age 2 when, long story short, I had a nasty ear infection. I have a 90% hearing loss in my left ear. I don’t wearing a hearing aid there. I have a 75% loss in my right ear, which has a hearing aid. I can hear most things with that ear, though I still cannot hear high pitched sounds such a smoke alarm. I could be standing next to the smoke alarm and still not hear it. Though I can hear a phone ring from across my house if the phone ringer has a low enough pitch. I can also “talk well for a deaf person” – more on that in a future article.

Back on topic, you hearing people must think I’m nuts for not wanting my hearing back, but I’ll tell ya, if there was a genie that could grant me only one wish, it wouldn’t be to get my hearing back. There are other things in the world to worry about, but that’s a topic for another discussion.

Yes, I realize I’m missing out on things if I was a hearing person. I do have some limitations at my job such as not being able to take phone calls. I cannot follow a group discussion between my hearing friends. But for all the disadvantages of being deaf that I’m going through, I actually prefer being deaf due to its benefits of being deaf.

In addition to that, if I was hearing, I wouldn’t be able to advocate for the deaf & hard of hearing, right? I mean, I can’t think of a hearing person that advocates for the deaf off the top of my head. Which means, I don’t know of one that does it. So I do it. I probably would not be likely to advocate for the deaf if I was hearing.

To sum it up, I accept myself for who I am and would not change it for anything.

I hope that answers your question.

Stay tuned – I hope to post a new article each day. Follow me on my Facebook page for updates.

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My Voiceless Experiment

As my readers may recall, I am able to hear with the assistance of a hearing aid, though I don’t always hear everything, which I’ll talk about in a future post. I’m also able to talk with no issues, thanks to speech therapy that I had to go through since I was 2 years old. I hated speech therapy then, but grateful for it now as I’m able to conduct every day business with hearing people with little issues such as ordering food in a restaurant, buying a car, shopping, etc.

I decided to try an experiment and try going about my day’s business with my hearing aid turned off and not using my voice at all. I would communicate via notepad and pen, my phone, and what little sign language that I do know,. Basically, I was deaf-mute for a day.

I did not want to have to explain to people I know why I’m doing this if I tried going about my business in my home area of Marinette, WI and Menominee, MI, so I went to Green Bay, WI to run my errands. Green Bay has a deaf community so I fgure people might be more understanding there anyways.

I first stopped at a bar & grill called Shoot’s Bar on the outskirts of Green Bay. My friend Dawg, who I shoot darts with on my Monday night darts league, swears they have the best cheeseburgers ever. So I went over there. I took a seat at the bar, took out my notepad and wrote “Pepsi”, then “Menu” on it. The bartender came up to me and I pointed to “Pepsi” on the notepad and she went got the Pepsi. As she handed me the Pepsi, I read her lips as she said, “You can’t hear, can you?”

I shook my head, no. She held up a finger as if to say, wait a moment, and she went back to the bar to write something down, then brought me the paper with what she wrote. It said, “Today’s specialย  – Cheeseburger With Fries – $7.50.”. I pointed to what she wrote and nodded my head, yes. She smiled and put it on her notepad and handed it to the cook.

A few minutes later, I got my cheeseburger with the fries. It was about a 1/3 pound cheeseburger, very thick and juicy. I took my first bite into it and fell in love with it right away. My god, it was so good. The fries were pretty good too. The bartender always checked to make sure how I was doing and I would give her a thumbs up. She made sure to keep my Pepsi refilled.

After I finished my meal, she brought my check. I paid for my meal, left her a more than generous tip, signed “Thank you” and left the bar. I was happy that she recognized that I was deaf right away. So that worked out well.

My next test is buying a car. While I’m not quite ready to buy a new vehicle just yet, I wanted to see how a car salesman would interact with a deaf person. Since I’m a GM guy, I went to Bergstrom Auto in Green Bay on Taylor Street. While Bergstrom has several locations in the Fox Valley dealing with all makes and models of vehicles, this specific location has GM cars for sale such as Buicks, Pontiacs, Chevys, etc.

I pulled up and a salesman came out of the building. I signed to the salesman that I’m deaf and he recognized that right away. I wrote down on the notepad that I was looking for a GMC Sonoma or a Chevy S-10. He took the notepad and wrote that they didn’t have those trucks at this particular location, but they might at another location. We went to his office where we had no issues communicating back and forth writing on a note pad. He was very patient with me. I was very impressed that he was willing to communicate with me and I got the feeling that he’s dealt with deaf customers in the past. He couldn’t find a truck that I liked, but that’s ok. I wasn’t ready to get one just yet anyways. While I didn’t get a vehicle, I did walk away happy that he was more than willing to communicate with me via pen and notepad. Once again, another business passed the test in dealing with my non-verbal communications.

Next, I went to Shopko as I needed a belt. It was a routine stop where I got the belt, took it to the register, paid for it, and walked out. No problems there as I don’t normally talk with the cashier anyways even when I’m verbal.

I then went to a bar called D2’s Sports Pub. I’m shooting in a dart tournament there in two weeks, so I thought I’d check it out. Before I went in, I downloaded a photo of a bottle of Miller Lite to my phone. I showed the photo to the bartender. She was more than happy to get me the beer. I paid for it, then went to shoot a few darts. I went back to the bar, gave the bartender the empty beer bottle, a $1 tip, signed “thank you” and left. While my interaction with the bartender was minimal, I felt it was still a positive experience. No issues here.

That was my last stop on my day of being deaf and mute. It was a bit eye opening having to leave my hearing aidย  off pretty much all day and not being able to speak. I finally turned on my hearing aid once I came to my hometown and spoke for the first time getting food at a local burger joint.

The experiment went well. I’ll probably do this again, but in a different town that doesn’t have a deaf community and see what happens there. I know there is more to living in every day life as a deaf-mute person such as going to the doctor. But I know it is still a challenge living as a deaf-mute person and I’m looking forward to doing this experiment again and bring awareness to what deaf people go through every day.

Feedback appreciated. Leave a comment here or send a message to my Facebook page.

Until then, stay tuned ๐Ÿ™‚

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The Cost of Hearing Aids – Part 2

I heard back from Phonak a couple weeks ago, regarding the cost of hearing aids in the article that I wrote a few weeks ago.

I was wrong on the cost – they actually are higher – about $2000 to $6000 per hearing aid. Wow.

Phonak gave me two articles about the coat of hearing aids. Links below.

Hearing Aid Costs โ€“ Ways to save money in the purchasing process

Measuring The Cost Of Hearing Loss

Both articles are a good read to give some insight into the cost of hearing aids. Thank you, Phonak, for getting back to me. Apologies for the late response ๐Ÿ™‚

Next up – I’ll be talking about the deaf man that got shot in Oklahoma. That post should be up within a couple days.

Stay tuned ๐Ÿ™‚

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HR 620 – Do Not Pass!!

A bill called HR 620 has been introduced to Congress. Basically, it makes the currentย Americans with Disabilities Act act useless. I’ll give you a good example what this proposed bill would do. Under the current Americans with Disabilities Act (ADA), pretty much all new construction of public buildings must be wheelchair accessible. But under the proposed bill, the new building being constructed DOES NOT have to be wheelchair accessible UNLESS someone files a compliant about it and even then, it may take 6 months, maybe more, to be resolved – if it is ever resolved at all. This is one example of what this proposed bill does to the current ADA. I just cannot comprehend what else it will do to the disabled in the United States of America, who are currently able to be helped by the current Americans with Disabilities Act.

This is NOT acceptable!!! I encourage everyone to contact their Representative in Congress and let him or her know that this bill CANNOT pass.ย  To find out who your Representative is, go toย https://www.house.gov/representatives/find/ and input your zip code. Then contact your Representative and make your voice known. Together, we can make a difference!

Thank you!

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Yes, Deaf People CAN Talk!

Remember this article where I talked about the misconception that all deaf people should know sign language?

Well, I wanted to follow up on that and also add a couple more misconceptions about deaf people – that they cannot talk and also that they SHOULDN’T be talking and should be using ASL instead.

Both misconceptions are utter bullshit in my opinion. Most deaf people are more than capable of talking. Some just choose to use sign language entirely and not talk unless they absolutely have to talk. Others may mix talking with sign language as well. And others, like me, pretty much talk 100% of the time with very little sign language.

Like I mentioned before, I was raised in the mainstream hearing world and learned to talk via speech therapy. I have very little issues communicating with most hearing people one on one though I still have issues with group discussions. But that’s a topic for another time.

While I’m more than capable of talking, I do have a “deaf accent” as do many other deaf people who also talk. I sometimes sound like my nose is stuffed up and I’ve actually been asked, “Dude, is your nose stuffed up?” I never know what to say to that, so I just say I just have a cold or whatever and leave it at that.

I also have been told “You talk well for a deaf person.” I don’t know what to say to that either, so I just say a halfhearted “thanks” when in my mind I actually want to tell that person to fuck off, but that’s not me. I’m more the laid back type.

One deaf person on Facebook said that she’s also suffered from this dilemma, that she’s not allowed to talk, which she believes is a stigma attached to her as well as discrimination. I feel her pain. I’ve been there myself. She should be able to be allowed to talk. Just because she’s deaf doesn’t mean she shouldn’t be allowed to talk. To this girl, I say to her, talk all you want – fuck what other people think. ๐Ÿ™‚

Every deaf person is unique and it is up to that particular deaf person on his or her preferred means of communication whether it is via speaking, sign language, pen and paper, etc. Please do not tell a deaf person how he or she SHOULD communicate. Respect that deaf person’s wishes on his/her preferred means of communication.ย  Thank you.

Please leave a comment or send feedback on my Facebook page ๐Ÿ™‚

 

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Captiview – Review

Yesterday I went to the Bay Park Square Marcus Theatres in Green Bay, WI to review the Captiview device. It’s a device that is supposed to show closed captions at a movie theatre. Reviews on this device were mixed on other blogs as well as YouTube. I wanted to review it for myself, so I decided to give it a shot.

I picked yesterday to go to the movies because Marcus Theatres has admission to all movies for just $5 every Tuesday, so I figured that if the Captiview didn’t work out, at least I didn’t spend a whole lot of money. Right now, there weren’t really any movies that I really wanted to see. Nothing jumped out at me. I also wanted to see a movie that has been out for a while, which means the screening room would not be packed. So I picked the movie “The Hitman’s Bodyguard“, which had been running for about three weeks.

I went in and paid for my ticket, then asked the attendant if I could have the Captiview device. She said, no problem, and asked a coworker to get it for her. Within a few minutes, the other employee brought out the Captiview device and showed me how to use it. I got my soda, then went to the screening room and choose to sit in the back row so I wouldn’t bother anyone behind me. Plus in the back row there is only 2 benches of just 3 seats each. Perfect. I wouldn’t have to worry about some moron getting in my way. I sat down and set my soda in the cup holder on my right and the device itself into the cup holder on the left.

Below is a stock photo of what it looks like in a person’s seat.

As you can see, it fits in a cup holder and the device is flexible so I can position it any way I want. The previews started playing and some of the previews, but not all, were captioned, so I used the previews as a test run to position the device for the best viewing angles that I could get and ended up getting this view during the previews. Normally, cell phone usage during a movie is frowned upon. But since I was in the back row, no one else were around me. and it was just the previews. So I used my phone to take a quick shot of the device from my vantage point.

As you can see, the device is describing someone laughing in the preview. Because it is dark, you can barely make out the device itself, but it’s there. I positioned it so it is right below the movie screen. Sitting in the back row has another advantage in that it’s higher up than the front rows. The screen is a bit low from my vantage point, allowing me to perfectly place the device right below the bottom of the screen.

Now I’ll list one positive and one negative about this device.

The Positive – Many reviews that I’ve read (or watched on YouTube) said the device either did not work at all or when it did, the captions were not in sync with the movie. I never had a problem at all with this device at Bay Park Square Marcus Theatres in Green Bay. The captions worked flawlessly without issues and were in sync with the movie. I was able to follow the entire movie with no issues.

The Negative – Take another look at the picture above. As you can see, the captions are clear. However, the movie in the background is blurry because my phone was focusing on the device itself, not the movie.

This is exactly what my eyes saw while I was watching the movie. If I’m focusing on the movie, the captions are blurry to me. If I’m reading the captions, then the movie in the background is blurry. I was constantly trying to refocusย  my eyes looking at the device, then the screen, and back.

Thankfully, this particular movie that I was watchingย  was an action movie with lots more action than dialogue. So my focus was on the screen for much of the movie. If I was watching a drama or a comedy, both known to have lots of dialogue, I would have had more issues refocusing my eyes on the device and the screen.

I would very much prefer it if the theatre would just show open captions right there on the screen. I wouldn’t have to refocus my eyes so much because the words are right there on the screen, something that I’m looking at anyways like I would do when I’m home watching a movie on TV.

But most movie threatres won’t show open captions for two reasons.

Cost – For a movie theatre to show open captions either means a second copy of the movie itself that contains open captions or a second projector that overlays the captions right there on the screen. Both options are not cheap for the theatre.

Complaints From Hearing People – This part is what I’m most upset about. Years ago, Marcus Theatres used to show open captions for ONE or TWO titles each week among the dozens of titles that they run in their line up. The open captioning showings would usually only be one or two showings among the 4 or 5 regular showings a few days a week. And yet – hearing people were bitching that they had to put up with the captions on the screen and did not want to have to see them even though there were plenty of other showings WITHOUT captions. Their voices were heard and Marcus stopped showing open captions since.

I will talk about the lack of open captioning in movie theatres another time, but for now, let’s get back to the Captiview. I’m not entirely sold on it. I don’t think I’ll go back to the theatre to watch a closed captioned movie with the device. I would just wait for the DVD to come out and watch it at home.

But if a group of friends want to get together for a movie or if there is a movie that I must see like right now and cannot wait for the DVD to come out, then yeah, I’ll give it another shot.

However, not every theatre has the Captiview device. The Phoenix and Mariner theatres in my hometown of Marinette, Wisconsin do not have the Captiview devices. So if I want to go to the theatre, I have to make the one hour drive to Green Bay to see the movie. Check with your local theatre to find out if the Captiview device is available there or look for one in your surrounding area that is a short drive away like I did when I made the one hour drive to Green Bay.

To sum it up, my overall review of this device is mixed. On one hand, it did its job providing captions for the movie. On the other hand, having to constantly refocus my eyes between the device and the screen was a downer. Overall, I’ll give this review 3 out of 5 stars.

It seems like the majority of the negative reviews that I’ve seen regarding the device is that it wouldn’t work properly or not at all. That’s on the theatre, not the device itself. The theatre needs to make sure the device works properly. When it does, I think it is a good device for watching a movie in the theatre if you are willing to keep refocusing your eyes from the device to the screen and back. But I wouldn’t go to the movies all the time.

Any questions or comments, post a comment or send a message to my Facebook page.ย  Until then, stay tuned ๐Ÿ™‚

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The Cost Of Hearing Aids

Today, I wanted to talk about the cost of hearing aids. Let me ask you hearing people how much do you think we deaf people pay for hearing aids. Just take a wild guess. I’ll wait.

If you thought $500-$1000, you’d be wrong. A good quality digital hearing aid can cost anywhere from $1000 to $5000 EACH hearing aid, depending on the severity of the hearing problem. I said EACH hearing aid because many deaf people wear a hearing aid in each ear, so their cost could be anywhere from $2000 to $10000 for a set of two hearing aids. That’s a lot of money involved right there.

And yet – many insurance companies will not cover the cost of hearing aids. Why? Because they consider them to be “optional” like, say, a nose job or other types of plastic surgery. Which is bullshit in my opinion. It’s not an option for us deaf people to wear a hearing aid. It’s a MUST.

I only wear a hearing aid in my right ear, which still has about 25% hearing left in it. My left ear is a near total loss, so I don’t wear anything in that ear. I used to wear an older $500 analog hearing aid, but when it died a few years ago, I dreaded have to pay a couple grand or so for a new digital hearing aid. I didn’t want another analog hearing aid because all it does is amplify everything around me and I mean everything such as background noise when I’m trying to have a conversation with someone.

So I looked into the cost of a digital hearing aid. I stopped at a local audiologist to talk about it. I had a hearing test and nothing changed from my last test. 90% loss in the left ear and 75% loss in right ear. Then the audiologist surprised me with something. She showed me a used Phonak Supero, an entry level digital hearing aid with one program. She said it was sold to her from the estate of a deaf man who passed away. And that I could buy it at cost for just $120. I was like, sold. I went through a trial period in which a few adjustments were made and in time, I liked it. It was my first ever digital hearing aid after wearing an analog hearing aid for much of my life. While it’s an entry level digital hearing aid, it was far better than the analog hearing aid that I used to have. It filtered out many of the background noise around me, which allowed me to focus on my conversation with my companion.

But even though I like I’m wearing now, I know there are better models out there with far more features such as Bluetooth and the ability to program it via an app on a smart phone and that is just for starters. But those hearing aids are definitely not cheap.ย  With no insurance to at least help defray the cost, most deaf people are stuck wearing entry level hearing aids or none at all.

The subject of the cost of hearing aids came up during some comments on a photo on Instagram. Jessica Flores, a deaf YouTuber, posted a photo of her hearing aids that she decorated and the cost of hearing aids were discussed among the comments in the photo.

“I got lucky with mine because I worked at a place for 3 plus years and they set money aside to cover any medical expenses that I had,” said Jessica. “I didn’t use it at all when I was working, so when I left, I had enough money to buy new ones. But I’m not sure if I’ll have enough in the next 5 years when I need to get another pair.”

That is the reality that we deaf people face today – trying to find the money to pay for new hearing aids because they are not normally covered by insurance. I would not mind paying a deductible or copayment or even a percentage of the cost of the hearing aid like I would for any other medical expense. $500 would be acceptable to me with insurance covering the rest.

But sadly, that is not the case. Hopefully someday this will change. And I think the only way for this to change is to get the word out to your local lawmakers and try to pass a bill to require the insurance companies to cover the cost of hearing aids like they would on other medical expenses.

I want to thank Jessica Flores for her input on the cost of hearing aids. Check out Jessica’s YouTube channel where she advocates for the deaf and hard of hearing.

A message was sent to a representative at Phonak, a hearing aid manufacturer, to attempt to get a comment for this article. The message was not returned. If I do hear back from Phonak, I’ll write a follow up article.

Until then, stay tuned ๐Ÿ™‚

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Serving The Deaf In Restaurants

Today, I’d like to talk about serving deaf people in restaurants.

Myself, I’m fortunate to be able to speak and hear (somewhat) despite being deaf. So I have no problems ordering food at a restaurant,ย  whether it is a sit down place or a fast food place. Every now and then, I do get the occasional server who may be looking down at her notepad while she is talking so I can’t read her lips. Or the sever may talk too fast like “Doyouwantfrieswiththat?” and I’m like, what???

As long as the sever faces me and talks clearly, I have no problem ordering food at restaurants. But what about the deaf people who cannot hear at all and do not speak? Usually they communicate by sign language.

Just as there are many different spoken and written languages (English, French, Spanish, etc), there are also many different types of sign languages. There is American Sign Language. There is British Sign Language. And so on. Today, we’ll talk about using American Sign Language (ASL) in a restaurant..

Typically, a deaf person may write down what he wants to eat or point at an item on a menu. But the sever still has to communicate with the deaf customer. To make things easier for the deaf customer, it might be helpful for the server to know many common phrases in ASL when serving a customer such as “May I take your order?”

This YouTube video is a great tutorial for learning some common phrases used in restaurants when using ASL. I’m not saying a server has to be fluent in sign language. But it will go a long way with the deaf customer if the sever at least makes an effort to learn some common phrases used in a restaurant to communicate with that deaf customer. The deaf customer will most likely be happy with the service, leave a nice tip and perhaps come back again.

If you are a server reading this and live in another country, find out what form of sign language is used in your area, do a search on YouTube for that specific sign language for servers, and take the time to learn it.ย  Your deaf customers will most certainly thank you ๐Ÿ™‚

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